If you are as yet unable to connect to ORCHID remotely, this update is for you.

You can now connect to ORCHID through VDI (virtual desktop infrastructure), and this will work for PC and MAC users alike.  Simply follow the attached instructions: Remote Access.  They will guide you to download and install VMWare for your operating system, and then you can log-in via the new link: https://myremotepc.dhs.lacounty.gov

Some notes:

• If you previously installed another version of VMWare, you may need to uninstall the old version and install the new one.
• The Virtual Desktop includes access to workstation applications like Synapse.
• Protect all health information! You should not allow others to access health information or leave your workstation or mobile device unattended or insecure.